Disclaimer

Please read this disclaimer carefully before using IndiaDocsUSA services or our website indiadocsusa.com. By using our services, you acknowledge and accept the following disclaimers.

1. Independent Third-Party Service

We are a private company that helps clients prepare applications and navigate processes. The decision to approve or reject any application is made solely by the relevant government authorities — not by IndiaDocsUSA.

2. Not Legal Advice

The information provided on indiadocsusa.com and during our consulting services is for informational and document preparation purposes only. It does NOT constitute:

• Legal advice or legal counsel
• Immigration advice from licensed attorneys
• Tax advice from certified accountants
• Financial advice from licensed advisors

For legal advice, please consult a licensed attorney in your jurisdiction. For complex legal matters, we strongly recommend additional consultation with an Indian lawyer.

3. No Guarantees

While we strive for the highest success rate (currently 98%), we cannot and do not guarantee:

• Approval of any application by Indian government
• Specific processing times at consulates or BLS centers
• Issuance of any government document
• Outcomes of any government decision
• Specific results from any service we provide

Government processing is at the sole discretion of Indian authorities and may be affected by factors beyond our control.

4. Information Accuracy

We make every effort to ensure information on our website and in our services is accurate and current. However:

• Government fees and procedures change without notice
• Processing times vary and are estimates only
• Document requirements may change
• Consulate policies are subject to revision

We are not liable for outdated information. Always verify current requirements directly with the relevant Indian consulate or BLS center.

5. External Links

Our website may contain links to external websites including official Indian government websites, BLS International, and other resources. We:

• Do not control these external sites
• Are not responsible for their content or accuracy
• Provide links for convenience only
• Cannot guarantee the safety or privacy of external sites

You access external sites at your own risk.

6. Service Fees vs Government Fees

It is critical to understand the distinction between:

• Our Service Fee: What IndiaDocsUSA charges for consulting and document preparation
• Government Fees: Paid directly to Indian government for application processing
• BLS Fees: Paid directly to BLS International for their services
• Other Fees: Notarization, apostille, courier — paid to respective providers

Our service fee does NOT include government, BLS, or other third-party fees. These are separate and your responsibility.

7. Document Responsibility

• You are responsible for providing accurate and truthful information
• You are responsible for the safety of your original documents
• We are not responsible for documents lost in transit
• We recommend trackable insured courier for valuable documents
• We securely handle copies during processing

8. Time-Sensitive Matters

For time-sensitive applications including emergency certificates and urgent travel:

• We provide our best assistance but cannot guarantee specific timelines
• Processing depends on consulate and BLS availability
• Holidays and government closures may cause delays
• We recommend starting applications as early as possible

9. Communication Disclaimer

Communications via WhatsApp, email, phone, or our website:

• Should not be considered legal advice
• May be subject to delays during business hours
• Are stored according to our Privacy Policy
• Should not contain sensitive information without secure transmission

10. Personal Use Only

Information on indiadocsusa.com is provided for personal, non-commercial use. You may not:

• Copy or republish our content
• Use our content for commercial purposes
• Misrepresent yourself as affiliated with IndiaDocsUSA
• Use our information to provide similar services

11. Health Privacy (Medical Documents)

If you submit medical documents (for medical visa or related services):

• We handle them with strict confidentiality
• We are not HIPAA-covered entity
• Documents are deleted after service completion
• We recommend redacting unnecessary medical information

12. Children Under 18

For minor passport, OCI, and visa applications, we work only with parents or legal guardians. Both parents’ consent is typically required for minor applications. We do not collect information directly from children.

13. Force Majeure

We are not liable for delays or failures caused by events beyond our control, including:

• Government shutdowns or holidays
• Natural disasters
• Pandemics or health emergencies
• Strikes or labor disputes
• Internet or technology failures
• Postal or courier delays

14. Updates to This Disclaimer

We may update this Disclaimer at any time. Changes are effective when posted. Continued use of our services after changes indicates acceptance.

15. Contact Us

By using IndiaDocsUSA services, you acknowledge that you have read and understood this Disclaimer in its entirety.